Most salon owners talk about culture like it’s a vibe — something that just happens if the team gets along or the energy is good.
But high-retention salons know better: culture is built intentionally.
If you’re experiencing turnover, burnout, or stylist apathy, culture is where you need to look.
1. Belonging
Do stylists feel safe, respected, and seen in your salon?
2. Growth
Is there a clear path for them to grow — financially, creatively, or in leadership?
3. Trust
Can they express ideas and own their work without being micromanaged?
4. Consistent Leadership
Are you showing up as the steady, supportive, clear leader they need?
It’s not about fancy team outings or espresso machines.
It’s about how people feel when they walk through your doors — and whether they can see a future with you.
